About Me
I am an experienced professional with over 25+ years in Office Administration and Banking Operations, currently serving as the Manager of HR & Operations at DBT / Wellcome Trust India Alliance in Hyderabad. With a diverse background spanning the Banking and Not-for-Profit sectors, I have led teams through various business phases, including startup, growth, and turnaround. My expertise lies in governance, stakeholder management, change management, and process improvement. I have also managed large-scale projects and operations, ensuring organizational objectives align with strategic goals, while leading HR and operational initiatives across multi-cultural, global teams.
My experience includes certifications in Lean Six Sigma, leadership, contract management, and HR operations, allowing me to effectively lead teams, manage resources, and drive continuous improvement. I have also been part of global projects that contributed to significant process enhancements and compliance across ISO standards and GFGP certification. With a strong foundation in strategy, governance, and people management, I am committed to fostering organizational success through operational excellence and collaborative leadership.
Name:
Saritha VincentEmail:
vincentsaritha@gmail.comPhone:
+91 9000700306Degree:
MBA (Operations Management)Address:
APHB Complex, Narayanguda, Hyderabad -500027Experience:
25+ YearsKey Achievements
Building & Leading Teams
Successfully led diverse teams, driving talent acquisition strategies, talent development, and succession planning, fostering a cohesive and high-performing workforce.
Governance & Stakeholder Management
Enhanced governance and stakeholder engagement with strategic interventions, improving oversight and collaboration across multi-cultural, multi-location teams.
Global Certification Achievements
Played a pivotal role in India Alliance's achievement of the world’s first GFGP Platinum certification and Integrated ISO certifications (ISO 9001, 45001, 37001, 22301, 27001).
Governance & Process Improvements
Led improvements in governance, oversight, and process effectiveness through targeted interventions, recognized globally by stakeholders for operational excellence.
Experience
Manager HR & Operations
DBT / Wellcome Trust India Alliance | April 2009 – Present
Currently managing HR and Operations, I have successfully participated in major initiatives, including the world’s first GFGP Platinum level assessment and certification. I oversee governance, stakeholder management, logistics, procurement, and HR operations, strengthening talent acquisition and global stakeholder collaboration.
Credit Coordinator – Personal Loans
DCB Bank Ltd. | October 2007 – March 2009
Managed credit processing and coordination for personal loans, ensuring efficient handling of client documentation and maintaining strong client relationships for enhanced service delivery.
Sales Coordinator – Auto Loans
HDFC Bank Ltd. | February 2004 – September 2006
Coordinated sales activities for auto loans, collaborating with sales teams to meet targets and streamline loan processing, resulting in improved client satisfaction and loan approval rates.
Jr. Officer
The Adarsh Co-op Urban Bank Ltd. | August 1998 – January 2004
Provided administrative support, including stenography, document management, and office coordination, ensuring smooth day-to-day operations and assisting in various administrative functions.
Education
Certificate Course on POSH Management
ICSI | 2021-22
A comprehensive course on prevention of sexual harassment (POSH) at the workplace.
Certificate Course on Contract Management
ICSI | 2021-22
Specialized training in handling and managing contracts effectively in organizations.
Lean Six Sigma
MSME, Chennai | 2021
Gained knowledge on Lean Six Sigma methodologies to improve processes and eliminate waste.
Leadership Management Course
The European Molecular Biology Organization | 2021
Developed skills in leadership and management to lead teams effectively in a global environment.
HR Business Partner
Career Factory | 2019
Equipped with strategic HR partnering skills to align business objectives with HR strategies.
Executive MBA (Specialization in Operations)
United Institute of Brussels, Belgium India (Jaro Institute of Management Studies) | 2012
Focused on operations management to enhance efficiency and optimize business processes.
Bachelor’s degree in Commerce
Dr.B.R.Ambedkar Open University, Hyderabad, India | 1999
Completed foundational studies in commerce, including finance, accounting, and business principles.
Roles & Responsibilities
Support to CEO
Assist the CEO in the general management of the organization’s operations, contributing to strategic decision-making and driving key initiatives.
Governance and Process Improvement
Lead governance activities, improving organizational processes and driving operational efficiencies across departments.
HR & Operations Management
Oversee HR and Operations teams, ensuring proper skill sets, resource allocation, and policies are in place to meet organizational objectives.
Stakeholder Collaboration
Collaborate with stakeholders to align organizational goals with grants and financial planning while ensuring clear communication and accountability.
Operational Performance & Financial Oversight
Analyze operational trends, influence actions to optimize financial results, and ensure adherence to sound financial governance.
Audit & Compliance Management
Work with internal and external auditors to ensure compliance with policies, update SOPs, and address audit requirements comprehensively.
Board Reporting & Governance Documents
Prepare documents for the Board of Trustees' quarterly meetings and present operational updates, ensuring strategic alignment.
Annual Reports & KPIs
Lead the development of the organization’s Annual Report and Key Performance Indicators (KPIs) to measure and report performance to funders.
Risk & IT Management
Manage risk and ensure IT systems are fit for purpose, with strong governance in place for access and technology support.
People & Resource Management
Define job roles, set KPIs, manage resources efficiently, and develop succession plans to ensure organizational continuity and team productivity.
Continuous Improvement
Enhance policies, processes, and practices to improve organizational efficiency and prepare for audits and compliance requirements.
Business Continuity & Disaster Recovery
Proactively identify and manage risks, develop, and test business continuity and disaster recovery plans to ensure operational stability.
Contact Me
© Copyright Doledge India. All Rights Reserved